Forma

技术支持 / Support

Updated 2026-10-31 · Forma 1.1

以下说明适用于 1.1 更新。各地区可下载版本以 App Store 为准。These details apply to version 1.1; check the App Store for availability.

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中文

新用户在 App 解锁页通过 Apple 免费领取三天通用 MP4 试用,不自动扣费;三天结束后需买断。旧用户保留原有试用结束时间,不因升级重置。HEVC、音频提取和瘦身需 Forma Lifetime 一次买断,无订阅。重装不重新开始试用;使用同一 Apple 账户“恢复购买”可核验原试用记录或已有买断权益,不需要重复购买。

核验资格失败时,请确认可以连接 App Store 后重试;不要用删除 App 作为解决办法,以免丢失未保存的工作文件。安全试用记录暂不可读时,可在解锁设备后重新打开 Forma。日期异常时,请核对设备日期。

暂时无法加载买断项目时,App 提供重新加载及支持入口,不会把失败当作购买成功。美国区买断已调价至 USD 3.99;各地区实际金额、币种及商品可用性以 Apple 购买确认页为准。

视频转换后可保存到相册,或使用分享保存到“文件”;音频用分享保存到文件。请先确认结果可播放,再删除原件。


English

New users claim the free three-day Universal MP4 trial through Apple in the app’s unlock screen, with no automatic charge. Existing trials keep their original end date. After expiry, purchase is required for conversion. HEVC, audio extraction and Slim Video require the Forma Lifetime one-time purchase, not a subscription. Reinstalling does not restart the trial. Use Restore purchases with the same Apple Account to verify the original trial claim or lifetime purchase without buying again.

If validation fails, check App Store connectivity and retry. Do not delete the app as a workaround: unsaved working files may be lost. If the secure record is unavailable, unlock the device and reopen Forma. Check the device date if a date mismatch appears.

An unavailable purchase shows reload and support options, not a success message. The US lifetime price is configured at USD 3.99. Check Apple’s purchase sheet for the final price, currency and product availability in your region.

Save video results to Photos or share to Files. Save audio through the share sheet. Check the result before deleting the original.

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